All Systems Operational

About This Site

This page is hosted off network and provides real-time updates on the availability and performance of our services. If you are experiencing issues not reflected here, our support team is available to assist you at any time.

For support or to raise a ticket, please visit our helpdesk at:
https://control.ukservers.com

Our engineering and support teams are available 24/7/365. You can reach us at: 0800 610 1 620

Coventry - Continuity House (205/DC3) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH1) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH2) Operational
90 days ago
100.0 % uptime
Today
Telehouse East (THE) Operational
90 days ago
100.0 % uptime
Today
Telehouse North (THN) Operational
90 days ago
100.0 % uptime
Today
Telehouse West (THW) Operational
90 days ago
100.0 % uptime
Today
Equinix MA1 (MCR) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Edge Router Upgrades - London - Fri 12th June Jun 12, 2026 01:00-02:30 BST

To resolve an underlying issue identified by our network vendor and apply security patching, we will be carrying out essential software upgrades on two of our edge routers within our London PoP.

Maintenance is scheduled for Friday 12th June at 01:00 BST (AM)

The upgrades will be performed sequentially, with the second router upgrade commencing only after the first has completed successfully.

As this maintenance is considered essential and urgent, we are providing a shorter notice period than usual.

Customers with dedicated server services located within Telehouse West, East and North2 may experience a brief interruption to connectivity during the maintenance window.

Any service impact is expected to last between approximately 30 seconds and 10 minutes. Historically these upgrades often cause no outage, however in rare cases, a full system reload may be required.

Customers with IP connectivity services delivered in London will experience an outage on respective circuits - BGP sessions will be gracefully drained of traffic.

The expected impact is limited to services with server IDs beginning "TFM240-", "TFM120-", "TFM72-".

The maintenance window has been scheduled for 90 minutes to allow for contingency; however, the anticipated disruption period is expected to be significantly shorter.

We do not expect any customers in Coventry or Manchester to experience any outage by this maintenance.

Posted on May 28, 2026 - 18:23 BST
May 28, 2026
Completed - The scheduled maintenance has been completed.
May 28, 01:14 BST
Scheduled - Due to an underlying issue causing operational change problems, we are carrying out an emergency routing-engine switchover on one of our edge routers in Telehouse West.

We do not anticipate any interruption to customer traffic or services, traffic is typically gracefully re-routed without impact in these types of maintenance.

Any BGP Sessions to peers or customers will be gracefully shutdown as a precaution.

May 28, 00:31 BST
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.