All Systems Operational

Coventry - Continuity House (205/DC3) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH1) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH2) Operational
90 days ago
100.0 % uptime
Today
Telehouse East (THE) Operational
90 days ago
100.0 % uptime
Today
Telehouse North (THN) Operational
90 days ago
100.0 % uptime
Today
Telehouse West (THW) Operational
90 days ago
100.0 % uptime
Today
Pulsant 2 (MHD) Operational
90 days ago
100.0 % uptime
Today
Equinix MA1 (MCR) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Edge Router Upgrade - London (09 July) Jul 9, 2025 03:00-04:00 BST

Wednesday 09 July @ 03:00 AM BST (UTC+1) for 1 hour

We will be performing essential software updates on one of the edge routers in our London PoP, as well as port reconfiguration in preparation for a new core 400G upgrade to our Coventry datacentre.

A very small number of customers may experience up to 15 minutes of downtime as a result. These customers will be contacted directly within the next 48 hours.

If you are a direct customer and do not receive further notification regarding this maintenance, no service interruption is expected.

A portion of upstream and peering connectivity will be drained and re-routed from 02:30 AM BST (UTC+1) in preparation for the changes.

These upgrades are considered essential and will significantly increase our core network capacity and overall resiliency.

We recommend following our status page for further updates.

Posted on Jun 05, 2025 - 16:49 BST

Network Maintenance - Coventry Datacentre - Colt Fibre Wavelength Services Jul 13, 2025 00:30-08:30 BST

Update - We apologise for a mistake in our previous email which incorrectly suggested that this maintenance would involve an outage.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

We apologise for the confusion.

Jun 02, 2025 - 17:23 BST
Scheduled - Colt is carrying out this work to relocate 48 fibre core backbone infrastructure ahead of forthcoming civils construction work and to ensure the continued integrity of their network.

Colt are required to alter this fibre due to development works happening within the area. They will be moving the fibres so that they are out of scope from this work.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.

Jun 02, 2025 - 16:29 BST

Scheduled Maintenance - Coventry Datacentre - Fibre Wavelength Services Jul 20, 2025 20:00 - Jul 21, 2025 06:00 BST

During the above period one of the suppliers of wavelength services providing connectivity from our London PoPs to our Coventry datacentres will be carrying out essential maintenance work.

NEOS are required to alter this fibre due to development works happening within the area. They will be moving the fibres so that they are out of scope from this work.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.

Posted on May 28, 2025 - 15:53 BST
Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025
Completed - The scheduled maintenance has been completed.
May 29, 14:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 11:15 BST
Scheduled - In keeping with the manufacturer's recommendation we will be carrying out scheduled maintenance on the UPS systems in Data Hall 1 at our Coventry datacentre.

There is no planned service impact, this is an advisory notice as there will be reduced UPS resilience whilst the maintenance is being carried out. Power will remain unaffected to customer racks, but with reduced resiliency during the maintenance period.

The maintenance will be completed by a specialist 3rd party and the UPS units will be fully tested prior to being returned to normal service. Complete power protection will be restored upon completion of the UPS maintenance.

May 21, 18:59 BST
Completed - The scheduled maintenance has been completed.
May 29, 12:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 09:30 BST
Scheduled - During the above period we will be putting all UPS's at Coventry datacentres into maintenance bypass for a period of time in order to carry out firmware upgrades to these systems.

Due to the redundant nature of the UK Servers power supply services this maintenance is not expected to be service affecting, customer "A/B" rack power feeds will be unaffected by this maintenance

Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect primary UPS systems to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected however due to the nature of the work the systems

May 21, 19:13 BST
May 28, 2025

No incidents reported.