All Systems Operational

About This Site

This page is hosted off network and provides real-time updates on the availability and performance of our services. If you are experiencing issues not reflected here, our support team is available to assist you at any time.

For support or to raise a ticket, please visit our helpdesk at:
https://control.ukservers.com

Our engineering and support teams are available 24/7/365. You can reach us at: 0800 610 1 620

Coventry - Continuity House (205/DC3) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH1) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH2) Operational
90 days ago
100.0 % uptime
Today
Telehouse East (THE) Operational
90 days ago
100.0 % uptime
Today
Telehouse North (THN) Operational
90 days ago
100.0 % uptime
Today
Telehouse West (THW) Operational
90 days ago
100.0 % uptime
Today
Equinix MA1 (MCR) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned UPS Maintenance at our Coventry Facility - Continuity House Only - At Risk Period Feb 17, 2026 10:00-18:00 GMT

In keeping with the manufacturer's recommendation we will be carrying out scheduled maintenance on the UPS systems at our Continuity House "205" Coventry datacentre.

There is no planned service impact, this is an advisory notice as there will be reduced UPS resilience whilst the maintenance is being carried out. Power will remain unaffected to customer racks, but with reduced resiliency during the maintenance period.

The maintenance will be completed by a specialist 3rd party and the UPS units will be fully tested prior to being returned to normal service. Complete power protection will be restored upon completion of the UPS maintenance.

Posted on Feb 03, 2026 - 12:01 GMT
Feb 3, 2026
Resolved - This is now resolved.

The incident was caused by a faulty module on the wavelength provider's optical equipment in London.

Feb 3, 16:51 GMT
Monitoring - The wavelength has been restored and we are monitoring the service closely.
Feb 3, 15:18 GMT
Update - Our fibre provider has updated us that a Ciena networking engineer has been requested to the 8-9 Harbour Exchange datacentre and their current ETA is 15:30.

Our network in Coventry remains stable and is supported by two additional providers; however, it will remain at risk until the affected service is fully restored.

Feb 3, 12:03 GMT
Update - Our fibre provider has reported that multiple services have been affected in the London area, and this appears to be part of a wider issue impacting other providers as well. Our network in Coventry remains stable and is supported by two additional providers; however, it will remain at risk until the affected service is fully restored.
Feb 3, 10:32 GMT
Identified - At 08:35 our monitoring systems alerted us to an issue with a fibre service between our Coventry 205 datacentre and Telehouse West in the London Docklands.

Due to the redundant nature of the UK Servers network, this fibre outage is not expected to be service-affecting for our customers, as traffic has been automatically re-routed via alternative paths. However, our Coventry site should be considered at risk until further notice. A support case has been raised with the provider of this fibre circuit, who are actively working to resolve the issue.

Feb 3, 10:00 GMT
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.