All Systems Operational
Coventry DH1 Operational
90 days ago
100.0 % uptime
Today
Coventry DH2 Operational
90 days ago
100.0 % uptime
Today
Telehouse East (THE) Operational
90 days ago
99.95 % uptime
Today
Telehouse North (THN) Operational
90 days ago
100.0 % uptime
Today
Telehouse West (THW) Operational
90 days ago
100.0 % uptime
Today
Sovereign House (SOV) Operational
90 days ago
100.0 % uptime
Today
Pulsant (Maidenhead) 1 Operational
90 days ago
100.0 % uptime
Today
Pulsant (Maidenhead) 2 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021
Resolved - The network has now been stable within Telehouse East for the last 8 hours, we will continue to monitor but we do not expect any further issues.
Nov 28, 07:20 UTC
Update - Our engineers belive they have now managed to isolate this issue, and whilst we continue to monitor we are not expecting further interuption to customer services at this site.
Nov 27, 21:40 UTC
Update - Engineers have been able to restore services at this site however all services should still be deemed at risk whilst engineers carry out further investigations.
Nov 27, 21:14 UTC
Update - A hardware issue has been identified with this router chassis, engineers are now onsite and are trying to resolve the issue.
Nov 27, 21:13 UTC
Investigating - We are currently looking into an issue affecting mx.the - Juniper MX480 router within Telehouse East, this will be causing issues with customers services at this site and high latency on some routes.
Nov 27, 20:46 UTC
Nov 27, 2021
Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Resolved - This incident has now been resolved and traffic is flowing over LINX as it was previously.
Nov 23, 17:32 UTC
Monitoring - We believe the issue to be resolved and LINX peering is now re-enabled. This connection is being monitored to ensure stability.
Nov 22, 22:14 UTC
Identified - An issue has been identified with our connectivity to LINX.
The LINX peering is currently deactivated pending further testing before bringing back into production use. No downtime, disruption or packet loss is effected.
Nov 22, 19:15 UTC
Investigating - We are aware of an issue affecting LINX connectivity at present and are currently investigating. Traffic may be re-routed during this time but further no packet loss or disruption is expected at present.
Nov 22, 11:46 UTC
Nov 22, 2021
Nov 21, 2021

No incidents reported.

Nov 20, 2021
Resolved - Network issue affecting servers in Rack 16 (UKDSL R16-*) has now been resolved.
Nov 20, 10:17 UTC
Investigating - We are investigating further issues with servers connected to sw1-rack16.dh1.cov.
Nov 19, 22:34 UTC
Monitoring - This was an isolated issue affecting customers connected to sw1-rack16.dh1.cov only, service has been restored and we are carrying out further investigations as to the exact cause of this outage.
Nov 19, 20:52 UTC
Investigating - We are currently looking into a network issue affecting some services in Coventry Data Hall 1
Nov 19, 20:47 UTC