All Systems Operational
Coventry - Continuity House (205/DC3)
Operational
Coventry (DH1)
Operational
Coventry (DH2)
Operational
Telehouse East (THE)
Operational
Telehouse North (THN)
Operational
Telehouse West (THW)
Operational
Pulsant 2 (MHD)
Operational
Equinix MA1 (MCR)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Edge Router Upgrade - London (09 July) Jul 9, 2025 03:00-04:00 BST
Wednesday 09 July @ 03:00 AM BST (UTC+1) for 1 hour
We will be performing essential software updates on one of the edge routers in our London PoP, as well as port reconfiguration in preparation for a new core 400G upgrade to our Coventry datacentre.
A very small number of customers may experience up to 15 minutes of downtime as a result. These customers will be contacted directly within the next 48 hours.
If you are a direct customer and do not receive further notification regarding this maintenance, no service interruption is expected.
A portion of upstream and peering connectivity will be drained and re-routed from 02:30 AM BST (UTC+1) in preparation for the changes.
These upgrades are considered essential and will significantly increase our core network capacity and overall resiliency.
We recommend following our status page for further updates.
Posted on Jun 05, 2025 - 16:49 BST
We will be performing essential software updates on one of the edge routers in our London PoP, as well as port reconfiguration in preparation for a new core 400G upgrade to our Coventry datacentre.
A very small number of customers may experience up to 15 minutes of downtime as a result. These customers will be contacted directly within the next 48 hours.
If you are a direct customer and do not receive further notification regarding this maintenance, no service interruption is expected.
A portion of upstream and peering connectivity will be drained and re-routed from 02:30 AM BST (UTC+1) in preparation for the changes.
These upgrades are considered essential and will significantly increase our core network capacity and overall resiliency.
We recommend following our status page for further updates.
Posted on Jun 05, 2025 - 16:49 BST
Network Maintenance - Coventry Datacentre - Colt Fibre Wavelength Services Jul 13, 2025 00:30-08:30 BST
Update -
We apologise for a mistake in our previous email which incorrectly suggested that this maintenance would involve an outage.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
We apologise for the confusion.
Jun 02, 2025 - 17:23 BST
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
We apologise for the confusion.
Jun 02, 2025 - 17:23 BST
Scheduled -
Colt is carrying out this work to relocate 48 fibre core backbone infrastructure ahead of forthcoming civils construction work and to ensure the continued integrity of their network.
Colt are required to alter this fibre due to development works happening within the area. They will be moving the fibres so that they are out of scope from this work.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.
Jun 02, 2025 - 16:29 BST
Colt are required to alter this fibre due to development works happening within the area. They will be moving the fibres so that they are out of scope from this work.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.
Jun 02, 2025 - 16:29 BST
Scheduled Maintenance - Coventry Datacentre - Fibre Wavelength Services Jul 20, 2025 20:00 - Jul 21, 2025 06:00 BST
During the above period one of the suppliers of wavelength services providing connectivity from our London PoPs to our Coventry datacentres will be carrying out essential maintenance work.
NEOS are required to alter this fibre due to development works happening within the area. They will be moving the fibres so that they are out of scope from this work.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.
Posted on May 28, 2025 - 15:53 BST
NEOS are required to alter this fibre due to development works happening within the area. They will be moving the fibres so that they are out of scope from this work.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.
Posted on May 28, 2025 - 15:53 BST
Scheduled Maintenance - Coventry Datacentre - Fibre Wavelength Services Jul 31, 2025 22:00 - Aug 1, 2025 06:00 BST
During the above period one of the suppliers of wavelength services providing connectivity from our London PoPs to our Coventry datacentres will be carrying out essential maintenance work.
Neos are required to replace a damaged section of cable between Peterborough and Duxford.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.
Posted on Jul 03, 2025 - 15:09 BST
Neos are required to replace a damaged section of cable between Peterborough and Duxford.
Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.
Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.
Posted on Jul 03, 2025 - 15:09 BST