All Systems Operational
Coventry DH1 Operational
90 days ago
100.0 % uptime
Today
Coventry DH2 Operational
90 days ago
100.0 % uptime
Today
Telehouse East (THE) Operational
90 days ago
100.0 % uptime
Today
Telehouse North (THN) Operational
90 days ago
99.99 % uptime
Today
Telehouse West (THW) Operational
90 days ago
100.0 % uptime
Today
Sovereign House (SOV) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 17, 2020

No incidents reported today.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020
Resolved - This incident has been resolved.
Feb 12, 19:08 UTC
Update - We are continuing to monitor traffic to our Coventry site and whilst this attack is still ongoing it is being successfully mitigated with no impact on customer services.
Feb 12, 10:14 UTC
Monitoring - This has now been filtered by our equipment, and we are continuing to monitor
Feb 12, 07:31 UTC
Investigating - We are currently investigating a large denial of service affecting routing to our Coventry datacentre, this will be causing packet loss/high latency on some routes.
Feb 12, 07:12 UTC
Feb 11, 2020
Resolved - This incident has been resolved, customers in Rack 32 should now have full service resolved.
Feb 11, 23:20 UTC
Update - We have identified the target of this attack and hope to have the attack mitigated shortly.
Feb 11, 22:52 UTC
Investigating - We are currently investigating a DDoS attack affecting customers equipment in Rack 32, our systems have detected this attack but it is not currently being filtered. Customers in this rack will be experiencing high latency and packet loss.
Feb 11, 22:50 UTC
Resolved - Routing through our GTT connectivity through Telehouse North 2 has returned to normal since the BGP session has been re-activated and we are no longer seeing any issues with this upstream.
Feb 11, 20:28 UTC
Monitoring - We have bought this circuit back online and the routing issue looks to have been resolved, we will continue to monitor this service.
Feb 11, 20:15 UTC
Identified - Our upstream (GTT) has identified a routing issue with this circuit and has put inplace a fix, we will shortly bring this carrier back online.
Feb 11, 20:14 UTC
Investigating - We are currently investigating an issue with high latency and packet loss through our GTT IP connectivity going out through the Telehouse North Docklands datacentre.

This connection has been bought offline and traffic routed via an alternative path whilst this upstream provider looks into the issue.
Feb 11, 20:02 UTC
Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.

Feb 4, 2020

No incidents reported.

Feb 3, 2020

No incidents reported.