All Systems Operational
Coventry DH1 Operational
90 days ago
100.0 % uptime
Today
Coventry DH2 Operational
90 days ago
100.0 % uptime
Today
Telehouse East (THE) Operational
90 days ago
100.0 % uptime
Today
Telehouse North (THN) Operational
90 days ago
100.0 % uptime
Today
Telehouse West (THW) Operational
90 days ago
100.0 % uptime
Today
Sovereign House (SOV) Operational
90 days ago
100.0 % uptime
Today
Pulsant (Maidenhead) 1 Operational
90 days ago
100.0 % uptime
Today
Pulsant (Maidenhead) 2 Operational
90 days ago
100.0 % uptime
Today
Continuity House - Coventry Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Please be advised of essential network maintenance activity taking place at one of COLT sites in Reading. Work is required to perform infrastructure maintenance to ensure the continued integrity of the network.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

Posted on Feb 23, 2024 - 17:18 GMT
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024
Completed - The scheduled maintenance has been completed.
Mar 18, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 20:00 GMT
Scheduled - Please be advised of essential maintenance work required on NEOS Fibre Network Platform. Patch lead tidy up of all existing patches connected into ODF in rack J13 at Reading Daisy. Works will involve un-patching one circuit at a time. Once unpatched the patch lead is to be redressed in the ODF with the excess patch lead to be left coiled on top of the rack. This is required to allow the installation of new equipment. Outage to each service is not expected to be more then 30 minutes within the window.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

Feb 16, 15:10 GMT
Mar 17, 2024
Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 19:00 GMT
Scheduled - Please be advised of essential network maintenance activity taking place at one of NEOS sites - Evesham POP Relocation - Fibre Integration Works. This is part of a two-stage project as part of shut down of Evesham. The whole outage window required due to stipulations from local authority. Whilst a lengthy maintenance window is scheduled to cover all eventualities, we anticipate services will recover in a shorter timeframe.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

Jan 31, 16:59 GMT
Mar 13, 2024
Mar 12, 2024

No incidents reported.

Mar 11, 2024
Completed - The scheduled maintenance has been completed.
Mar 11, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:00 GMT
Scheduled - Please be advised of essential maintenance work required on our partner's NEOS Fibre Network Platform. They are required to carry out a fibre migration to move traffic away from a damaged fibre. This requires the fibres to be cut. The window scheduled accounts for the traffic Management in place, the stipulations from the local council and the Highways agency and the size of the fibre that is being worked on.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

Feb 13, 19:16 GMT
Mar 10, 2024
Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024
Completed - The scheduled maintenance has been completed.
Mar 7, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 19:00 GMT
Scheduled - Please be advised of essential network maintenance activity taking place at one of NEOS sites - Evesham POP Relocation - Fibre Integration Works. This is part of a two-stage project as part of shut down of Evesham. The whole outage window required due to stipulations from local authority. Whilst a lengthy maintenance window is scheduled to cover all eventualities, we anticipate services will recover in a shorter timeframe.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

Feb 2, 14:34 GMT
Mar 6, 2024
Mar 5, 2024

No incidents reported.