All Systems Operational

Coventry - Continuity House (205/DC3) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH1) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH2) Operational
90 days ago
100.0 % uptime
Today
Telehouse East (THE) Operational
90 days ago
100.0 % uptime
Today
Telehouse North (THN) Operational
90 days ago
100.0 % uptime
Today
Telehouse West (THW) Operational
90 days ago
100.0 % uptime
Today
Pulsant 2 (MHD) Operational
90 days ago
100.0 % uptime
Today
Equinix MA1 (MCR) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 20, 2025

No incidents reported today.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
Resolved - mitigation has been put in place and SMTP / Inbound email processing is now working again as it should.
Mar 17, 16:13 GMT
Investigating - We are currently experiencing an issue with emails being imported into our helpdesk system. Customers are asked to login to their heldpesk to open a ticket with any critical issues they might be experiencing.
Mar 17, 11:40 GMT
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
Completed - The scheduled maintenance has been completed.
Mar 13, 04:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 02:00 GMT
Scheduled - During the early hours of Thursday, 13th March 2025, we will be conducting upgrades on several networking devices at our Telehouse East and Telehouse West facilities.

The first part of the upgrade involves replacing a core router in Telehouse East. Customers with services beginning with "TFM41", "TFM72" or "NODE" are expected to experience only a few minutes of downtime whilst service is hot-migrated to a replacement router.

Subsequently, we will perform a software upgrade on one of our core routers at Telehouse West (TFM120).

Customers with a service beginning with "TFM120" should be considered at risk and may experience brief network interruptions during this time:

No interruptions are expected for services not starting with one of the IDs listed above.

The overall UKServers network is not expected to experience any disruption, as traffic will be re-routed prior to work being carried out.

These upgrades will enable us to continue to provide high-quality services at these sites and facilitate further enhancements to the network.

Over the past 12 months, we have implemented significant improvements to our network infrastructure, including the operation of a new 400GbE-enabled core network.

Jan 16, 22:40 GMT
Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025
Completed - The scheduled maintenance has been completed.
Mar 6, 04:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 20:00 GMT
Scheduled - During the above period one of the suppliers of wavelength services providing connectivity from our London PoPs to our Coventry datacentres will be carrying out essential maintenance work.

NEOS are required to alter this fibre due to development works happening within the area. They will be moving the fibres so that they are out of scope from this work.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.

Feb 10, 19:44 GMT