Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 19, 2024 - 12:00 GMT
Scheduled
WHAT
As part of UK Servers planned maintenance regime, we are required to undertake a full generator load test. It will be carried out to ensure all infrastructure works correctly in the event of a full loss of mains power and to minimise further interruptions.
SERVICE IMPACT
NONE – No interruption or disruption to service is expected during these essential works, however, due to the level of switching that will be undertaken during executing our Generator Test and isolation of power, we are issuing a courtesy At Risk notification to all our customers whose servers are located in our Coventry 205 Facility (New DC building).
WHY
As part of UK servers maintenance regime, it is necessary for us to undertake an quarterly inspection to ensure all infrastructure works correctly in the event of a full loss of mains power. To do this we will be working with our 3rd party contractors to isolate the mains power to the site and perform essential testing.
All Diesel supplies to the site have been checked and confirmed adequate supplies with reserve supplies on standby. Once works have been completed, the fuel supplies will be replenished accordingly.
We have provisioned a maintenance window of up to 4 hours to complete all the necessary tests. All personnel will remain on-site during this maintenance window and for a period of up to 1-hour post the maintenance window.
Works are expected to be non-service affecting as customers will remain on UPS-protected supplies whilst the Generators take up the load and then remain on the Generator load (in an N+1 configuration) until all works are completed. This maintenance does involve changes to a power source to the site, hence an at Risk notification is being sent out.
WHEN
19th November 2024 - 12:00 - 16:00
The At-Risk window will be kept to an absolute minimum and the site will have utility mains power restored and resuming full site protection at the earliest opportunity.
Posted Nov 12, 2024 - 17:40 GMT
This scheduled maintenance affected: Coventry - Continuity House (205/DC3).