All Systems Operational
Coventry - Continuity House (205/DC3) Operational
90 days ago
99.99 % uptime
Today
Coventry (DH1) Operational
90 days ago
100.0 % uptime
Today
Coventry (DH2) Operational
90 days ago
100.0 % uptime
Today
Telehouse East (THE) Operational
90 days ago
100.0 % uptime
Today
Telehouse North (THN) Operational
90 days ago
100.0 % uptime
Today
Telehouse West (THW) Operational
90 days ago
100.0 % uptime
Today
Pulsant 2 (MHD) Operational
90 days ago
100.0 % uptime
Today
Equinix MA1 (MCR) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
During the above period one of the suppliers of wavelength services providing connectivity from our London PoPs to our Coventry datacentres will be carrying out essential maintenance work.

This work involves migrating traffic away from the CPL equipment at site.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.

Posted on Apr 25, 2024 - 14:25 BST
During the above period one of the suppliers of wavelength services providing connectivity from our London PoPs to our Coventry datacentres will be carrying out essential maintenance work.

This work involves migrating traffic away from the CPL equipment at site.

Due to the redundant nature of the UK Servers network this maintenance is not expected to be service affecting for our customers as traffic will automatically re-route on alternative paths however due to the nature of the work the network to our Coventry site should be deemed at risk during this period.

Whilst a lengthy maintenance window is scheduled to cover all eventualities the service provider does not expect the circuits to be offline for the duration of the maintenance window and UK Servers customer's services should not be affected.

Posted on Apr 25, 2024 - 14:22 BST
Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Resolved - This incident has been resolved.
Apr 18, 23:51 BST
Monitoring - The faulty optic has been isolated and the service has been brought back into production. We are monitoring the link for errors but will consider the incident closed in 24 hours if no further issues or errors are detected.
Apr 8, 17:34 BST
Investigating - Our alerts system has detected incrementing errors on a wavelength service to this site. The wavelength has been taken out of service and the site is currently considered "at risk" due to decreased redundancy.
Apr 8, 14:46 BST
Resolved - This incident has been resolved.
Apr 18, 23:50 BST
Monitoring - This has been identified as a component failure within the rack switch. A replacement rack switch has been configured and deployed. Services should now all be healthy again.

Please contact support if you are continuing to experience network issues.

Apr 18, 17:42 BST
Investigating - At approximately 17:25 our monitoring systems identified an issue affecting the network connectivity to Rack M5D within our Continuity House datacentre.

Customers with services in this rack will be experiencing packet loss or a complete outage to their services.

Further updates will be provided within the next 15 minutes.

Apr 18, 17:34 BST
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.